At Northvia Group (“we,” “us,” or “our”), transparency, clarity, and trust form the backbone of how we operate. This Privacy Policy outlines exactly how we collect, use, disclose, and safeguard your information when you visit our website, engage our growth consultancy services, or interact with our automated business footprints.

We comply strictly with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy laws.

1. Information We Collect

We only collect information that is strictly necessary to deliver high-value services to you. This includes:

• Contact Information: Name, email address, phone number, and business details when you voluntarily submit an inquiry form or schedule a consultation.
• Usage & Technical Data: IP addresses, browser types, and anonymous browsing behavior collected via standard cookies to help optimize your website experience.

2. How We Use Your Information

We cut through the fluff and skip the data-mining. Your information is used solely to:

• Respond to your direct project inquiries within our committed timeframe.
• Deliver, optimize, and manage our consulting agreements and automated service operations.
• Send relevant business updates, resource materials, or scheduling confirmations (only with your explicit consent).

3. Absolute Data Integrity (No Selling)

We do not sell, rent, trade, or leak your personal or business data to third-party marketers or brokers. Period. Your data is restricted to:

• Internal team members directly handling your account or inquiry.
• Trusted, secure software tools required to keep our systems functional (e.g., our CRM, scheduling platforms, and internal business suite).

4. Data Retention & Security

We build secure systems in the real world—and that applies to your data. We use industry-standard encryption and operational safeguards to protect your information against unauthorized access, loss, or alteration. We hold your data only for as long as necessary to fulfill our business relationship or meet regulatory compliance guidelines.

5. Your Rights & Control

As a user or client, you maintain full authority over your data. At any time, you have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request that we purge your personal information from our active databases.
• Opt-out of any marketing or operational communications by clicking “Unsubscribe” or contacting us directly.

6. Contact Us

If you have any questions about this policy, or if you wish to update or remove your data from our systems, please contact our team directly at: